Policies

Reservations

  • Subject to availability a payment request will be sent to you once we have received your reservation request.
  • In order to guarantee your reservation we require a deposit which will be 30% of the total cost of your stay.
  • The deposit must be paid within 7 days of you receiving the payment request. We will hold the availability only for this 7 day period.
  • Once the deposit is received we will email you a voucher which will constitute confirmation of payment.

Check In

  • 14:00 until 23:00 – If you arrive early and your apartment is vacant and ready you may occupy it, if not we will gladly store your luggage until such time that it is ready.

Check Out

  • Until 11:00

Children

  • We can on request provide baby cots
  • Children older than 12 years old will be classified as adults

Payment Policies

  • The balance of the payment must be paid on your arrival
  • We accept Western Union Money Transfer and cash

Cancellations

  • Cancellation requests will only be accepted by email to This email address is being protected from spambots. You need JavaScript enabled to view it. or to This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Cancellation requests received 30 days from your scheduled arrival date will incur a 50% cancellation fee plus any banking/money transfer costs.
  • Requests received less than 30 days from your scheduled arrival date are not entitled to any refund.
  • 'Non-shows' will not receive a refund.

Early departures

  • At our discretion, if you leave before your scheduled departure date we will charge 100% for each of the remaining days.

Cleaning

  • Your apartment will be thoroughly cleaned prior to your occupation, including new bed and bath linen
  • We will provide clean bed and bath linen for you every 3 days
  • We clean the apartments every day of occupancy

General Policies

  • Sorry, but we cannot accommodate any pets
  • We operate a strict no smoking policy inside the villas
  • Minimum stay is 3